Terms and Conditions for Direct UK Deals Ltd websites
If you have any questions about these terms and conditions please contact us as soon as possible and before any order is placed. By placing an order and purchasing goods from www.electricaldealsdirect.co.uk you enter into a legally binding agreement under the conditions below. Please read these terms carefully, and print and keep a copy of them for your reference.
Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this and offer you the opportunity to adjust or cancel your order.
How to place an order
The site has been designed to be as simple as possible to use. Browse the product range by selecting either a brand or a category you are interested in, and add any products you would like to purchase to you cart. When you have finished selecting products, click on ‘checkout’. You will then be asked for your delivery and contact details so we can complete your order.
The price and description of the goods you order will be as published on the site when your order is placed.
Payment
We accept online payment via Debit cards, Credit cards or Paypal. Debit cards and Credit cards payments are handled securely through Paypal.
Your credit/debit card details will be encrypted to minimise the possibility of anyone being able to read them as they are sent over the internet.
Should you need to pay over the phone, we will not keep any records of your credit card or debit card details for longer than it takes to complete the transaction.
Other security checks may be made by your credit card company or bank to confirm it is you making the order.
Delivery
See the Delivery information page.
Confidentiality
The protection of your privacy and confidentiality is of utmost priority to us. Any personal information collected is used in strict compliance with the Data Protection Act 1988. We will never disclose, sell, or rent any information about you to a third party. We do not keep credit card or banking records of any of our customers.
Cancellation and returns
You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please email us at customerservice@electricaldealsdirect.co.uk. You do not have to give any reason for cancellation, but a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense.
It is most important that before returning any goods you must contact us to obtain an Official Returns Number by emailing customerservice@electricaldealsdirect.co.uk : you will receive full instructions within 48 hours.
You must ensure that the goods are packaged adequately to protect against damage. If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value. Of course, this cancellation policy does not affect your legal rights.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Liability
The total liability of Direct UK Deals Ltd to you in respect of all claims arising out of or in connection with an Order shall not exceed the total sums received by Direct UK Deals Ltd for the purchases to which the Order relates.
WEEE
Direct UK Deals Ltd, under the Waste Electronic and Electrical Equipment regulations are pleased to offer our customers free take-back of their WEEE on a like-for-like basis when you buy a new Electrical or Electronic product from us.
For example, if you buy a new item within these regulations from us we will accept your old WEEE item and prevent it going into a landfill site by disposing of it safely. To do this, you MUST first obtain a 'WEEE Takeback code' by emailing customerservice@electricaldealsdirect.co.uk. You must return your WEEE item to us within 28 days of purchase of your new product.
